Be part of Europe’s leading gathering of revenue managers and commercial leaders

We have just witnessed the largest and least anticipated crisis to hit the world in our lifetime. As the pandemic swept the globe with speed, the resulting impact on travel was catastrophic. Seemingly overnight, lockdowns and quarantine restrictions became a way of life. Airports sat eerily empty. Hotels were forced to adopt new policies and procedures as we embraced social distancing. We had not seen anything like this.

Despite all this, the hospitality industry and the revenue management function displayed unwavering resilience as we worked to adapt and make sense of what was happening. Long-term, commercial strategies made way for knee jerk responses to the ever changing political, economic, and social landscape. For all, it has brought challenges we could never have imagined.

As we emerge from the chaos and uncertainty that has defined COVID-19 19’s impact on the industry, never before has the requirement to unify, take stock, review and reflect on revenue management been so important.

In recognition of this, we bring you ‘Leadership from Chaos’.

What is ‘Leadership from Chaos’?

Leadership from Chaos’ will see three of Europe’s most respected revenue management conferences come together for one exclusive day. The unique event, on October 12th 2021, is driven by the desire and commitment to unify and support the revenue management community as we emerge from these most turbulent of times.

Revenue by Design, behind the annual London based ‘Opportunity’ conferences, Taktikon, the organisers of the Nordic based ‘Revenue Forum’ events & webinars, and Italy’s ‘Hotel Revenue Forum’ are working to bring together the largest gathering of revenue and commercial managers globally.. On 12th October 2021, three events, staged in London, Rimini and Stockholm, will be staged simultaneously with the best of each event livestreamed online to expand our global reach.
Whether attending the event in person or online, this is set to be the largest and most influential gathering of revenue management and commercial leaders – an exclusive hybrid event, the kind of which has never before been seen within the industry.

Why attend ‘Leadership from Chaos’?

Whether you choose to attend in person in London, Rimini or Stockholm , or access the best of the day online, ‘Leadership from Chaos’ is an unmissable event.

  • It will provide an unparalleled opportunity to be part of the leading revenue management event of 2021
  • Each location will stage industry shaping multi-track agendas combining the best of global discussion and those relevant to host markets.
  • The day promises to deliver business transforming discussion, as leading visionaries address issues impacting the revenue management role in these unprecedented times
  • By attending, it is your opportunity to access, first-hand, practical, actionable advice as we emerge from the turbulence of the last 18 months and look to a brighter future.
  • Both the physical events and the online platform will provide an unparalleled opportunity to network and connect with industry colleagues and leave inspired

Relive events in person

Opportunity, Hotel Revenue Forum and Revenue Forum 2020

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Who will be there?

The audience

Regardless of whether you choose to attend the London, Rimini or Stockholm event, or attend online, there will be ample opportunity to network and reconnect with your colleagues and peers. With three established events coming together, we guarantee an international audience involved at all levels in the hospitality and tourism sectors.

Revenue Professionals
Commercial Leaders
General Managers
Hotel Owners
Technology Specialists
Industry Visionaries
Sales and Marketing Professionals

How can I be part of Leadership from Chaos?

As three of Europe’s leading revenue management conferences unite to bring you this unique day, you choose how you wish to be part of this exclusive event.

In Person

We are working hard to bring you three content packed events staged simultaneously in London, Rimini and Stockholm.
We guarantee you will enjoy access to the very best in global thought leadership as we bring you industry shaping keynotes as well as a packed agenda of specially curated breakout sessions relevant to host markets.


If travel restrictions prevent you from attending one of the three physical events, you can still be part of this unique event.

Join us as an online delegate for the day and get to build your own personal agenda as you choose which of the many live streamed sessions from the three locations you wish to attend.
Our virtual platform will ensure not only do you get live access to the very best content but also provide exclusive access to network and connect with over 2000 of your revenue management and commercial colleagues and peers. All from the comfort of your laptop.

More details are coming. But be prepared. It’s going to be the most important industry event you attend this year.



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